FAQ
Vos questions les plus fréquemments posées.
What are the delivery conditions?
Orders are processed and shipped within 2 to 5 business days. We use minimal packaging and aim for zero waste whenever possible.
Once the order is in the hands of the carrier, we cannot guarantee delivery times to your home.
For any questions or concerns, please contact us at info@mushup.ca
Return and refund policy?
Before shipment, you can cancel, modify or request a refund within 1 to 3 business days.
Once the package has been shipped, we do not accept returns or order changes.
As a supplier of fresh coffee, we cannot accept returns in order to guarantee the quality and freshness of our products.
If your item is damaged or defective, please contact us at info@mushup.ca . We are committed to finding the best solution for your situation.
How many mushrooms will I find in my bag of coffee?
The recommended daily intake of medicinal mushrooms is between 0.5g and 5g. While there is no such thing as overconsumption of mushrooms, we always recommend a small daily amount (around 1g) rather than a large occasional quantity.
Why? This allows for better assimilation of the benefits by our system and prevents habituation.
Our mushroom extracts are highly concentrated. We have developed a unique technique for processing and incorporating the extracts so that they can have a remarkable effect on our health from the very first weeks of use.
Each kilogram of coffee contains 40g of active mushroom compounds
Estimating at 75 cups per kg of coffee, the extraction thus offers a concentration of active ingredients equivalent to 533 mg of medicinal mushrooms per cup.
Here are the estimated levels of beta - glucans per mushroom:
Reishi 55%
Chaga 12%
Turkey Tail 51%
Lion's Mane 14%
Cordyceps 31%
We love talking about our wonderful mushrooms, so don't hesitate to contact us so we can share our passion with you!
Can you taste the mushrooms in the coffee?
To tell you the truth, mushrooms surprisingly improve the taste of coffee!
This deserves some explanation:
We love our morning coffee, especially when Champi gets involved! Coffee being our first love, we wanted to promote the bean and its growers.
The challenge lay in bringing these two worlds together while respecting each other.
So we started by working on our extracts so that they would complement and enhance our blends of roasted coffee.
We achieved astonishing results. The 100% natural mushroom extracts offer notes of nuts, chocolate, and peanut butter. We then adjusted our roasting profiles and bean blends to ensure a balanced and flavorful combination of the two elements.
Thus, the characteristic taste of mushrooms becomes undetectable on the palate when they are combined with their perfect match!
We are thrilled with the final results and couldn't be prouder of our innovative and deliciously healthy coffees.
Why is there Reishi in all three of your coffees if each coffee offers a different benefit?
We incorporate Reishi into our three coffees because whether you are looking for better concentration or an energy boost before physical exertion, MushUp's goal is to provide you with the best tools for optimal physical and mental health.
Reishi is simply the queen of mushrooms, capable of supporting your body and its various systems, becoming your natural bodyguard and greatest daily ally! Reishi is widely recognized for its calming properties—all thanks to the triterpene compound that Reishi contains in abundance. These mood-boosting compounds can relieve anxiety, alleviate depression, and promote better sleep.
It's no coincidence that this incredibly beneficial mushroom has been consumed in China and by ancient societies for thousands of years. We simply want to share its miraculous properties with you all!
How can we know if these mushrooms are actually effective?
All the mushrooms we use are recognized by the scientific community and have been consumed for hundreds, even thousands of years, by a multitude of ancestral peoples. They are still commonly used in Chinese medicine, and many experts in the health and medical fields advocate for these superfoods.
Pharmacists also maintain a compendium of all medicinal plants and fungi, ensuring there are no contraindications with pharmaceutical medicine. This already demonstrates their power, but if you would like more details, we invite you to visit the blog articles where you will have access to several expert resources, research results, and scientific explanations, allowing you to form your own opinion!
Between us...haven't we all experienced or heard about the powers of certain mushrooms? So imagine the power of the benefits that so-called medicinal mushrooms can bring to our health!
Why and how do you incorporate mushrooms into coffee?
Many producers grind coffee and mix it with powdered dried mushroom extracts. Consequently, the quality and taste of the coffee suffer due to a lack of freshness, variety in brewing methods, and consistency in the amount of mushrooms in each cup.
All these factors have led us to develop a more elaborate technique to create a superior and consistent product.
MushUp is now the only producer of mushroom coffee developing and marketing this technique which allows functional mushroom extracts to be incorporated directly into coffee beans.
How? We can't divulge all our secrets, but we could share one key element with you:
The incorporation technique could not work without a triple extraction of our mushrooms, providing a concentrated extract, full of active properties for our health.
These concentrates are blended to create the perfect combination of mushrooms for our four coffees. Once these steps are completed, the coffee beans join the party!
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